NEXES Discussed At the ITS WG Human Factors Meeting

NEXES Contributes to Swedish standardisation work on Accessibility

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The NEXES innovations have been presented by OMNITOR to the Swedish Information Technology Standardisation (ITS) Working Group (WG) Human Factors and the ICT Accessibility Forum, in a meeting hosted by the Swedish Post and Telecom Authority in Stockholm. These ITS groups are focused on usability and accessibility in information technology and they establish a direct link to the European Telecommunications Standards Institute (ETSI) Human Factors (HF) work. At the moment, a special hot topic is the revision of a European Norm (EN) on Accessibility requirements for public procurement of ICT products and services in Europe.

NEXES’s presentation focused the specific approaches and technologies being currently addressed in the Action, namely the use of total conversation capabilities and the exchange of relevant information, namely the callers’ location and medical information. The subsequent discussion enabled participants to gain a better understanding of the current state of the Swedish market for accessible emergency services, as well as to share perspectives on the opportunity to consider NEXES’s novel approaches on human factors in the design and definition of applicable standards.

With a specialist-oriented audience of twenty experts, representing the Swedish Post and Telecom Authority, the Swedish Civil Contingencies Agency, the Swedish Agency for Participation and the Swedish Association for the Deaf, this meeting represented also an opening for fostering networking and engagement through the NEXES End-Users Advisory Board. OMNITOR explained the Board’s fundamental role in the alignment of the NEXES effort with the emergency services’ and citizens’ needs and expectations, and extended an invitation for the present organisations to join this effort.

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