NEXES Hosts Interactive Session with Italian Emergency Services

NEXES Partners Received at the Italian Ministry of Interior To Discuss Novel Capabilities for Emergency Response

The NEXES partner Vigili del Fuoco (CNVVF) hosted a three-day NEXES Workshop to discuss the novel capabilities for emergency response, focusing on the interoperability amongst emergency services and the exchange of emergency-related information for more efficient response operations and in the international coordination mechanisms to deal with disasters and large-scale emergency situations.

The Workshop participants shared their experience and knowledge on interoperability and international coordination efforts and discussed recommendations on how to integrate relevant requirements and expectations into the NEXES innovations. The implementation of the Common Alerting Protocol and the revitalisation of early warning and public alert systems within the NEXES RIA were addressed and an improved approach on interoperability and international coordination was determined to be subject of a small-scale showcase in the final NEXES Pilot activity.

The NEXES Workshop also offered an opportunity for participants to visit the headquarters of the Italian Fire and Rescue Service in Rome and the National Fire Corps’ PSAP Level 2 centre and to learn more about the National Fire Brigade organisation, the firefighting rescue resources and the pressing challenges to respond to thousands of interventions per day. Participants experienced a set of emergency call-taking simulation at the Centre’s facility and were acquainted with the emergency management systems relevant for CNVVF’s activities. The visits proved to be quite impressive and helped to frame the scope of the discussions on interoperability amongst emergency services and their reflection in NEXES.

NEXES Reaches Milestone 4 and Starts Iteration Two Activities

The End of Iteration One Brings Forth New Capabilities for Next Generation Emergency Services

The NEXES Consortium announces today that the NEXES Research and Innovation Action successfully attained Milestone 4, marking the end of Iteration One and the beginning of the development and integration activities to build NEXES Iteration Two, with the delivery of new advanced capabilities in the NEXES System and Apps. The advanced version of NEXES will be demonstrated and validated by the NEXES end-user community across a set of exercises and two pilots (in Romania and Turkey) that will enable NEXES stakeholders to better understand NEXES’s added value, key improvements and overall impact on society.

The NEXES partners consider that all the objectives set forth for Milestone 4 were met and that the NEXES RIA gathered all the conditions to evolve towards Milestone 5. A detailed evaluation of the NEXES Campaigns of Demonstration for Iteration One was conducted, highlighting the positive assessment issued by the NEXES’s end-users community and relevant stakeholders upon the presentation of the NEXES novel propositions concerning total conversation, enhanced location information, exchange of additional user information (namely health information) and roaming capabilities. It has been duly demonstrated that the integration of Internet-enabled functionality in emergency systems does contribute to a better situational awareness of emergency operators and responders and promotes an adequate, efficient and effective emergency response.

“We are happy to have reached this important milestone with the support of numerous NEXES stakeholders.”, said Marco Manso, Director of Innovation of RINICOM and NEXES Coordinator. “It gives us a secure basis for continuing the expansion of advanced capabilities in our NEXES System and Apps for the benefit of emergency services and society as a whole. The positive end-user feedback we have received for the past months, as the NEXES Campaigns of Demonstration unfold, is an incentive for us to focus even more strongly on the interests of our stakeholders and partners.”.

Spotlights on NEXES App Challenge

The First Edition of the NEXES App Challenge Is Wrapped in Success

The NEXES Consortium has successfully concluded the first edition of the NEXES App Challenge, an interactive showcase for next generation 112 Apps. The moment was signalled with an international workshop organised by the Institute of Communication and Computer Systems of the National Technical University of Athens on May 30th 2017.

 

 

Held from March to May 2017, the first edition of the NEXES App Challenge addressed application developers and their innovative ideas for a next generation emergency App that changes how citizens deal with emergency situations. Promoting the openness of the NEXES solution, the App Challenge initiative offered the NEXES App API and the NEXES Testbed with a set of next generation functionalities to boost participants’ development timelines and facilitate the development effort. Specifically, the NEXES App API includes accessibility features for emergency services, implementing a Total Conversation model that combines audio, real-time text, images, and video as well as user data exchange capabilities to serve all citizens.

The 1st Edition of the NEXES App Challenge was successfully completed with the submission of emergency Apps by eight different teams/companies. These unique Apps were presented by their own creators in the closing Open Workshop Day, where participants shared their experience and knowledge with the NEXES partners, representatives of the Greek Center for Security Studies (KEMEA) and the Greek General Secretariat for Civil Protection as well as with members of the Hellenic Police, the Hellenic Fire Corps and the Hellenic Coast Guard.

 

 

 

NEXES Enhances the Knowledge Base to Support Disaster Risk Management

NEXES Innovations Contribute to the Newest Publication of the EC Disaster Risk Management Knowledge Centre

The NEXES Consortium reveals that the innovations brought live by the NEXES Action on risk communication in disasters and emergencies have been addressed in the latest publication of the EC’s Disaster Risk Management Knowledge Centre (DRMKC) titled Science for Disaster Risk Management 2017 – Knowing Better and Loosing Less, published on May 2017.

NEXES partners Police University College of Finland (POLAMK) and AIMTECH Ltd are co-authors of the publication’s chapter dedicated to Good practices and innovation in risk communication, highlighting examples of best practice developed from research and practitioner work that reinforce the citizens’ participation and empowerment, namely through new technologies such as social media and emergency Apps. The newest DRMKC publication summarises the state of relevant science on disaster risk management from a European perspective and caters for the need to translate the wealth of available science into language understandable by policy makers, practitioners and scientists from other disciplines.

“It is the NEXES partners’ ambition to make a solid contribution to the enhancement of the science-policy dialogue at the national and European levels.”, said Mr. Marco Manso, the Director of Innovation at RINICOM UK and Coordinator of the NEXES RIA. “Our token to the document now published by the EC’s Disaster Risk Management Knowledge Centre is a clear step forward to act on such ambition and make available the NEXES innovations that support new communication dynamics between emergency services and citizens and the overall improvement of risk awareness to reduce losses.”

NEXES Contributes to Inclusive Disaster Management

NEXES Results Shared with the European Disability Forum and the United Nations Office for Disaster Risk Reduction

The European Union of the Deaf (EUD) was invited by the European Disability Forum (EDF) to present the NEXES experience and results at the Workshop on Inclusive Disaster Risk Reduction, organised by EDF in cooperation with the Christian Blind Mission (CBM) and the United Nations Office for Disaster Risk Reduction (UNISDR), in Brussels, Belgium, on May 17th 2017.

Participants to the Workshop shared their experiences in inclusive disaster risk reduction in Europe and discussed recommendations and future actions to be taken so as to bring the perspectives of disabled people’s organisations in Europe to the work on inclusive disaster risk reduction (DRR), helping to implement the Sendai Framework for Action in Europe. A range of rich experiences showed that good practice in the field of inclusive DRR in Europe are emerging and, amongst those, a special highlight was made by EUD presenting NEXES and its innovative proposition to create accessible and inclusive emergency services, including public alert systems.

NEXES’s participation at the EDF’s Workshop provided the opportunity to disseminate the NEXES’s achievements with respect to accessibility and inclusiveness to an audience that represents a relevant stakeholder to the NEXES Action and performs a key role in the process of building awareness on NEXES’s societal impact at the European policy-making realm.

 

NEXES at TESS 2017

NEXES Receives Positive Feedback To the Results of the Exercise with the Turkish Emergency Services

Represented by the Ambulance and Emergency Physicians Association (AAHD), the NEXES Consortium joined more than the 250 participants at the TESS 2017, a Symposium dedicated to the novel technologies for medical emergency simulation, held in Bursa on 5th – 6th May 2017.

AAHD made a thorough presentation of the new capabilities brought by NEXES and deemed relevant by the Turkish emergency services to enhance their performance and results and delivered a poster presentation focused on the results of the NEXES Exercise with the Turkish Emergency Services, which occurred in March 2017. The NEXES’s advanced capabilities on communications, location information and the exchange of user data, namely medical information, was very praised by the Symposium participants. These were also surprised by the NEXES’s capabilities to enable emergency operators to share relevant instructions or guidance and support the assistance to the victim, before the arrival of the first responder team onsite.

 

NEXES’s dissemination at TESS 2017 is part of the focused communication campaign of the NEXES RIA, aiming to build awareness to the NEXES results and accomplishments and to the revolutionary potential NEXES’ novel capabilities bring to the emergency services field.

NEXES Announces A Highly Successful Pilot in Slovenia

The End of Iteration One Brings Forth New Capabilities for Next Generation Emergency Services

The NEXES Consortium announces today that it has conducted a highly successful Pilot in Slovenia, marking the end of the project’s Iteration One and demonstrating the first reference implementation of an end-to-end next generation emergency service.

Before an audience of representatives from the Slovenian public authorities, safety organisations and civil society, the NEXES Pilot in Slovenia demonstrated the use of the pan-European NEXES 112 App and the support ecosystem that provides data call capability and device data exchange in various and rich forms between citizens and emergency services, extending the traditional voice and SMS capabilities. Participants interacted with the NEXES System and highlighted the benefits and challenges of the enhanced location information, combining location data from mobile terminals and mobile network, of the video calls and chat messaging functionalities and of the exchange of enriched caller information, including the personal data, video and photographs the caller is willing to share.

The NEXES Pilot in Slovenia resulted in interesting observations and statements, with the open discussion conducted the following morning with the participants to be lively thought-provoking and inspiring. The NEXES Pilot served an opportunity to exchange opinions and views on the state of emergency services, the involvement of the public in emergency situations, the promising new technologies and the status of regulation on emergency communications and personal data access and exchange. It highlighted gaps in technology, information deficiencies and regulations amongst the different emergency response organisations and showed good practices and future trends to be followed.

“By empowering citizens and emergency services with Internet-enabled technologies and digital skills, NEXES is giving them a way to bolster the citizens’ involvement in the process and generate a better situational awareness for emergency operators to create a faster and more effective emergency response.”, said Mr. Marco Manso, the Director of Innovation at RINICOM UK and Coordinator of the NEXES RIA. “Key NEXES Pilot outcomes are increased knowledge for the end-user community, shift in the citizens’ and emergency services’ awareness on how to contribute to society’s improved safety and security, with responsibility and attention to privacy concerns. The users participating in the Pilot showed a positive attitude towards the change announced by NEXES. With the success of its first project iteration, NEXES partners are confident they will attain the reach and impact envisaged for NEXES.”.

NEXES Results Reach Emergency Services Worldwide

NEXES Presented to 650 Delegates at the EENA Conference 2017

The NEXES partners delivered a presentation on the NEXES results to the representatives of emergency services, public authorities, researchers and industry attending the EENA Conference 2017, held from April 5th to 8th 2017 in Budapest, Hungary.

Ministered by AAHD, Omnitor and Deveryware, the presentation focused on the excellent results attained by NEXES with respect to the establishment of an end-to-end next generation emergency service delivering total conversation, improved location and the exchange of additional user information, namely health information. Similarly, the presentation highlighted the relevant work developed by NEXES with respect to standards and its contribution to Europe’s standardisation effort on emergency communications and information sharing. In addition, NEXES partners announced that NEXES would be conducting its first pilot activity in Slovenia on April 11th 2017, validating the new capabilities jointly with the NEXES end-user community, as well as organising the workshop for the first edition of the NEXES App Challenge in Greece on May 30th 2017.

NEXES’s participation in this emergency-related international event is part of the planned dissemination and communication activities defined by the NEXES partners to promote European research initiatives in the security and emergency fields of expertise, namely the NEXES research action and its associated results, bound to deliver a revolutionary impact in the transformation of emergency services worldwide.