NEXES at the Nordic Crisis Communication Conference

How to Improve Communication in Next Generation Emergency Services?

The NEXES Research and Innovation Action was presented by the Police University College (POLAMK) to a large Northern European audience of key stakeholders in the emergency response services field at the 3rd Nordic Crisis Communication Conference, held in Helsinki on 27th – 28th October.

The conference considered a number of viewpoints concerning crisis communication and the key themes involved strategic communications and communication perspectives on cyber threats and terrorism, as well as accidents and natural disasters. Among the speakers were Director Janis Sarts from the NATO Strategic Communications Centre of Excellence, Professor Sören Holmberg from Gothenburg University, Head of Communications Mads Jensen from the Copenhagen Police, Director of Communications Trond Hugubakken from the Norwegian Police Security Service and Professor Vilma Luoma-aho from the University of Jyväskylä. One of the main purposes of the conference was to develop the communication network between heads of communication and key communication experts in Ministries, Departments and other authorities in the Nordic region.

polamkAt the exhibition accompanying the conference, NEXES was a focus point of the Finnish Police booth and interesting discussions were held on how NEXES would incorporate this new communication paradigm now in discussion into emergency services, providing advanced rich multi-channel communications amongst emergency call handling operation centres, emergency response organisations, first responders and citizens, including those experiencing physical disability or special needs.

NEXES’s participation at the 3rd Nordic Crisis Communication Conference through POLAMK is part of the motivated dissemination effort of the NEXES RIA, with the main purpose of raising awareness on the NEXES activities, entities and development on communication-related themes to the Finnish and Nordic authorities and also international contacts.

NEXES Welcomes New End-User Advisors

The 112 Basque Country and the 112 GENCAT Join the NEXES End-users Community

The NEXES Consortium has unanimously welcomed two new members to its End-users Advisory Board.

The 112 Basque Country and the 112 GENCAT emergency services join NEXES as end-user advisors and are nominated as the NEXES ambassadors in Spain, a country that was not yet contemplated in the End-users Advisory Board.

Both Emergency Services have presented their organisations and defined the main NEXES’s innovations that are of their interest, namely the adoption of IP-based technologies to promote total conversation capabilities in the communication with citizens, enhanced location features, improved interoperability amongst emergency services and IP-based eCall connectivity.

Responsible for the steering and growth of the NEXES End-users Community, the NEXES End-users Advisory Board now counts 34 participating members. The West Yorkshire Police (WYP) is the organisation responsible for coordinating the NEXES End-users Advisors in 14 countries across Europe, South America and the United States, and for leading the activities that promote the close involvement of this community with the NEXES Action and Partners.

“From May 2015, the NEXES End-users Community has grown from a European initiative to a broad global movement. The interest of these two very important Emergency Services in NEXES strengthens our base of activities in Europe, and leads the way to further growth” said Mr. Marco Manso, the Director of Innovation at RINICOM UK and Coordinator of the NEXES RIA.

NEXES Featured at the Smart Cities in Romania


On October 21st and 22nd 2015, Bucharest hosted the Smart Cities Conference (, dedicated to the theme “SMART CITIES – The path to sustainable development in urban areas in Romania”.

NEXES partners TEAMNET and ORANGE ROMANIA sponsored this conference presenting their vision on next generation communications and on intelligent emergency management for the smart cities of tomorrow. In this vision, NEXES represents a pan-European reference implementation for next generation emergency services, where TEAMNET contributes with innovative emergency management systems for PSAP call handling and ORANGE ROMANIA brings the perspective of the telecommunications / VoIP network provider for empowered connectivity.tn_smartcities

Before a large audience of representatives from the scientific community and from the Romanian government, TEAMNET and ORANGE ROMANIA joined efforts to build awareness on the NEXES Action and its ambitious goals of integrating IP-enabled total conversation, improved location and advanced interoperability for emergency services.